Agreement
By using Synkeet (Synkeet Studio, Taper, or the website) you agree to these terms. Synkeet is provided by SOTCHIA LLC, a Texas limited liability company. If you accept on behalf of a church or organization, you confirm you have authority to bind it to these terms.
The service
Synkeet Studio is a desktop app that recognizes scripture spoken in a service and shows it on a church's screens and livestream. Taper, in the browser and as a phone app, lets people follow a church's service, keep verses and notes, read a recap, and host or join small-group gatherings.
Taper is free for everyone following a church's service. The church's plan covers its congregation.
Plans, trials and payment
Churches use Synkeet on the Free plan or on a paid plan, billed monthly or yearly; a year of Starter or Growth costs the same as ten months, and the plan's monthly allowances still start again each month. A new church starts with a 14-day free trial. A church created in Studio trials the Growth plan without a card and moves to the Free plan when the trial ends, unless it subscribes; someone who has owned a church before starts on the Free plan instead. A church that subscribes while signing up on synkeet.com has its 14 days on the plan it chose, and is charged when they end unless it cancels first. The Network plan, for churches with more than one campus, is arranged with us directly: write to hello@synkeet.com.
Hosting a gathering on Taper is free. Taper Plus is a paid subscription for hosts, billed monthly or yearly. It starts with 30 days free, once per person; a card is needed to start the trial, a reminder is emailed a few days before it ends, and the card is charged when it ends unless you cancel first.
Plans, Taper Plus and listening credits are bought on the web. The Taper phone app does not sell anything.
Paid plans are charged in advance and renew automatically. You may cancel at any time from your account or by emailing support@synkeet.com; cancellation takes effect at the end of the current billing period, and you keep access until then. When a paid plan ends, the account continues on the Free plan with that plan's limits.
A church's owner may delete the church. The subscriptions we set up for it end at once, no further payments are taken for them, and the rest of the paid period is not refunded; listening credits it bought are forfeited. Anything else on its payment account is reviewed by our support team. Deleting your own account ends your Taper Plus the same way, and listening credits you bought as a host are forfeited. Deleting an account never deletes a church or changes its plan: a church has one owner, who hands it to another member or deletes it before deleting their own account.
We may change prices with 30 days' notice. A change takes effect at your next renewal.
Listening time and credits
Paid plans include a monthly allowance of live detection time, which starts again each month and does not carry over. Listening credits are optional one-time purchases that cover detection after the allowance runs out, available to churches on the Growth or Network plan (bought by an owner or admin) and to Taper Plus hosts. They are used only when an owner or admin, or the host, has switched them on, never beyond the monthly ceiling that person sets, and unused credits carry over from month to month while the account is open.
Refunds
- Church plans and Taper Plus: ask within 14 days of your first paid charge (the first charge after any free trial) and we refund it in full. After that we do not give partial refunds: you can cancel at any time and keep access until the end of the period you paid for.
- Listening credits: ask within 14 days of buying a pack and we refund it in full, as long as none of its credits have been used. Credits that have been used are not refunded.
- Mistakes on our side: a duplicate charge, or a charge taken after a cancellation that failed to go through, is always refunded.
To ask for a refund, email support@synkeet.com.
Scripture and licensed translations
Public-domain translations (KJV, WEB and ASV) are built in. Licensed translations are provided under Synkeet's licenses with their publishers, for showing scripture during a church's services and gatherings and to the people following them on Taper. You may not copy, export, republish or redistribute licensed text beyond those uses, or remove or hide the copyright notice shown with it. Aura reads aloud public-domain translations and, when a church has them, the American Bible Society's Good News Translation (GNT) and Contemporary English Version (CEV); a GNT or CEV reading is made when an operator asks for it and is not kept. A gathering's stream overlay shows public-domain translations only.
AI features
Scripture detection, service and gathering summaries, and answers from Steward are produced automatically and can be wrong. The operator decides what goes on the screens, and a summary reaches a congregation only when an operator or host publishes it. The church or host is responsible for what it projects and publishes.
Your content
Notes and saved verses are yours. You allow us to store them and show them to you on your devices, which is all we do with them. A church's service records and published summaries belong to the church.
Acceptable use
You agree not to:
- Use Synkeet to show or publish content that is illegal, defamatory or harmful.
- Reverse engineer, decompile or tamper with the software.
- Share your account credentials, or let people outside your church use its plan.
- Use the service in a way that interferes with other users or with our systems.
Ownership
Synkeet, Taper and all associated software, designs and trademarks are owned by SOTCHIA LLC. You receive a limited, non-transferable license to use the software for its intended purpose while your account is in good standing.
Disclaimer
Synkeet is provided "as is" without warranty of any kind. We do not guarantee uninterrupted service or that scripture detection will be free of errors, and we are not responsible for missed or incorrect projections during a service.
Limitation of liability
To the maximum extent the law allows, our liability for any claim arising from use of the service is limited to the amount you paid us in the 3 months before the claim. We are not liable for indirect, incidental or consequential damages.
Termination
We may suspend or terminate an account that breaks these terms. You may close your account at any time, in Studio or Taper or by contacting us, and a church's owner may delete the church in Studio. On termination, your data is deleted as described in the Privacy Policy.
Governing law
These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Disputes will be resolved by binding arbitration or in the state or federal courts located in Texas.
Changes to these terms
We update these terms when the product changes what it offers or requires. We will tell you by email or with a notice in the app before a change takes effect. Continued use after the effective date means you accept the revised terms.
Contact
Synkeet is provided by SOTCHIA LLC, a Texas limited liability company, 5900 Balcones Drive, Suite 100, Austin, TX 78731.
Questions about these terms: support@synkeet.com. Anything else: hello@synkeet.com.